Privacy policy

ZNKL Terms Of Service 

Overview 

This website is operated by ZNKL. Throughout the site, the terms "we", "us" and "our" refer to ZNKL. By accessing or purchasing from ZNKL’s website, you agree to our "Service" and are bound by the following Terms and Conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

By using our website, you acknowledge and agree to these Terms of Service. If you do not agree, please refrain from accessing the website or utilizing any services. Any new features added to the store will also be subject to these Terms. The most current version can always be found on this page, and it is your responsibility to review updates.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your region, or you have given your consent for any minor dependents to use this site. You may not use our products for illegal or unauthorized purposes, nor may you violate any local laws. Any breach of these Terms will result in immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted. You agree not to exploit any part of the Service without our express written permission.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information provided on our site is inaccurate, incomplete, or outdated. Any reliance on the material is at your own risk.

SECTION 4 - MODIFICATIONS TO SERVICE AND PRICES

Product prices may change without notice. We reserve the right to modify or discontinue the Service at any time without prior notice.

SECTION 5 - PRODUCTS OR SERVICES

Certain products may only be available online and may have limited quantities. These products are subject to return or exchange as per our Return Policy [Return Policy]. We make every effort to display colors and images accurately, but we cannot guarantee how your screen will display them. We also reserve the right to limit the sale of our products or services to any person or region and to discontinue any product at any time.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may refuse any order placed with us or limit the quantities purchased. You agree to provide accurate account and purchase details, including updated contact and billing information, to ensure smooth transactions.

SECTION 7 - OPTIONAL TOOLS

We may provide you access to third-party tools, which are offered without warranties or conditions. Use of these tools is entirely at your own discretion.

SECTION 8 -  THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third-parties.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

Any feedback, comments, or ideas shared with us may be used by ZNKL in any medium without compensation or obligation. We may remove any content we find offensive or inappropriate.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy. [Privacy Policy].

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be inaccuracies or omissions in the product descriptions, pricing, or availability. We reserve the right to correct such errors and cancel orders if necessary.

SECTION 12 - PROHIBITED USES

You may not use the site for unlawful purposes or to harm others. Prohibited activities include transmitting viruses, collecting personal information without consent, or engaging in fraudulent activities. We may terminate your use of the Service if you violate any of these prohibitions.

SECTION 13 - FRAUDULENT/DECLINED TRANSACTIONS

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, we reserve the right to cancel all past, pending, and future orders without any liability. If your order is cancelled and your card is charged, we will reverse the charged amount to your account, excluding the processing fee of the payment gateway or as per the conditions of the transaction merchant.

You may be considered fraudulent if any of the following scenarios occur:

  1. Failure to respond to the payment verification email sent by us.
  2. Failure to provide adequate documents during payment verification.
  3. Misuse of another customer's phone number or email.
  4. Use of an invalid email or phone number.
  5. Overuse of a voucher code.
  6. Use of a special voucher not linked to the email ID used for the purchase.
  7. Returning the wrong product.
  8. Refusal to pay for an order.
  9. Engaging in "snatch and run" behavior during delivery or receipt of an order.

You may be considered a loss to the business if any of the following scenarios occur:

  1. Excessive return rate of purchased items.
  2. Providing an invalid or incomplete address.
  3. Repeated requests for monetary compensation for minor issues.

If a customer falls into either the fraudulent or loss-to-business category, we reserve the right to block their account, preventing further transactions.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our services will be uninterrupted or error-free. ZNKL and its affiliates are not liable for any damages arising from the use of the service or products.

SECTION 15 - INDEMNIFICATION

You agree to indemnify ZNKL and its affiliates from any claims or demands arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 16 - SEVERABILITY

If any part of these Terms is deemed unlawful or unenforceable, the remaining provisions will still be in effect.

SECTION 17 - TERMINATION

The obligations of the parties incurred before the termination date will survive the termination of this agreement.